Payment by credit card:
The customer must be the owner of a valid credit card at the time of ordering the products purchased online. Products will only be shipped after the credit has been posted to our current account. The order will begin once payment has been credited.
Purchases made on the NCDM2000SAS website are governed by Italian distance-selling law.
If the customer placed the wrong order and received an item they did not want, they have 14 (fourteen) days from the date of delivery to exercise the right of withdrawal, or the option to return the product.
In accordance with Articles 64 and following of Legislative Decree 206/2005, the consumer customer, that is, a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft, or professional activity, has the right to withdraw from the purchase contract for any reason and therefore has the right to return the purchased item and obtain a refund, in accordance with the methods indicated below.
The right of withdrawal is subject to the following conditions:
The right applies to the product in its entirety and not to parts or components of it.
To exercise the right of withdrawal, the customer, without needing to provide explanations and without any penalty, must send, within 14 (fourteen) days from the day of receipt of the item, a notice stating the wish to withdraw from the contract.
The item must be returned intact and carefully packed in its original packaging, with all accessories.
NCDM2000SAS is in no way responsible for damage or theft/loss of goods returned with unpaid shipments.
If you wish, you may specify the floor/locality/other details separately. It is important to provide a telephone contact number for the courier.