TO FIND OTHER SPARE PARTS FOR THE SAME MOTORCYCLE, SIMPLY VISIT THE STORE AND ENTER THE NAME OF THE VEHICLE IN THE SEARCH FUNCTION. In case of order cancellation (either by the customer or by us), the amount will be refunded to the payment method used at the time of the order. Shipping is done within 3 working days, from Monday to Friday by express mail (unless otherwise stated in the announcement). Products will be delivered to the address specified by the buyer within the time and manner provided by the express carrier (we are not responsible for delays caused by the carrier).
The tracking code will be provided only upon request and from the day after shipment. If your package is blocked or stored, we will inform you and do our best to resolve the situation. When you receive the product, please test it immediately and let us know if everything is okay, and if so, we kindly ask you to leave positive feedback.In accordance with Article 5 of Legislative Decree 185 of 1999, the customer has the right to withdraw from the contract/order stipulated on the Internet without any penalty and without the need to provide any explanation, subject to the following conditions. The right of withdrawal expires: - Due to the lack of the essential condition of integrity of the goods (packaging and/or its contents) - Partial use of the goods and any consumables - The absence of the outer packaging and/or original inner packaging - The absence of constituent elements of the product such as accessories, cables, manuals, parts...
Damage to the product for reasons other than transport In the cases indicated above, we will return the purchased goods to the sender. Customers who purchase with a VAT number and those who buy customized products cannot exercise the right of withdrawal. To exercise this right of withdrawal, within 14 (fourteen) working days from the receipt of the ordered products, the customer must send a registered letter with acknowledgment of receipt to the address indicated below. The communication can also be sent, within the same period, by telegram, telex, and fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours following.
The communication must contain: - The expression of the will to take advantage of the benefit granted by Legislative Decree No. 185 of May 22, 1999 - Indication of the product(s) for which you decide to exercise the right of withdrawal - Your bank account details (this allows the refund of the amount due). To obtain the refund of the amount, the customer must return the purchased products at their expense to the address indicated by the seller.
Payment must be made within 3 working days following the withdrawal declaration. Responsibility We decline all responsibility in case of loss of items after the delivery of the goods. Technical information The technical information entered is obtained from information published by the manufacturer of the items in our catalog. We therefore reserve the right to modify/adapt the technical information of the products in the catalog, even without prior notice. The images relating to the items are indicative; the characteristics of the delivered items may slightly differ from the photos presented in the catalog. Product availability We reserve the right to accept or refuse orders placed and in any case until stock is exhausted. Items for sale may be temporarily unavailable; in such cases, if the ordered item is no longer available, we reserve the right to cancel the received request, immediately refunding the amounts paid. Prices The prices of the displayed products are VAT included.Prices may be modified at any time without notice. Privacy policy With reference to the provisions of Legislative Decree 196/2003, containing provisions for the protection of privacy in the processing of personal data, we wish to inform you that the personal data provided by you, or recorded and/or acquired in the course of our activities, may be subject to processing with or without the use of electronic means, in accordance with the aforementioned legislation, for the institutional purposes of our activity. Contacts Phone: +39 0429 1763019.
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