

In the event of non-payment by the 4th day, we will open a procedure for ONP (non-paying bidder), and from the 7th day onward we will close it with a report of an unpaid item and relist the product for sale.
Delivery of the products will take place at the address provided by the buyer, within the timeframes and methods offered by SDA Express Courier, GLS, Priority, Registered Mail, and others at our discretion (no delays due to the postal service are our responsibility). If the package is lost or held in storage, we will inform you and do what is within our power to resolve the issue.
Products may be returned only if they have not been used or tried and are otherwise in saleable condition. Under no circumstances will products be accepted if they show signs of tampering, defects, or missing accessories. The right of withdrawal is not valid for anyone who cannot be considered a consumer under Italian law.
Without prejudice to the above, we will refund the amount paid by the consumer within 3 days from the date the goods are returned by the customer. IBAN and account holder details.
This right applies to the product purchased in its entirety. The purchased item must be intact and returned in its original packaging, complete in all its parts, including all documentation and accessories: manuals, cables, etc.
The law does not apply to any products related to personal care.
In the event of damage to the property during return transport, we will inform the buyer so that they may promptly file a claim against the courier chosen by them and obtain reimbursement for the value of the property, if insured. We are in no way responsible for damage or theft/loss of items returned via uninsured and untraceable shipments.
Upon arrival at our office, the product will be inspected to assess any damage and/or tampering not caused by transport.
If you need information about the products or the order, you can contact us.
We are in no way responsible for damage or theft/loss of items returned via uninsured and untraceable shipments. Upon arrival at our office, the product will be inspected to assess any damage and/or tampering not caused by transport.