The right of withdrawal expires: - Due to the lack of the essential condition of integrity of the goods (packaging and/or its contents) - Use even partial of the goods and any consumables - The absence of the outer packaging and/or original inner packaging - The absence of constitutive elements of the product accessories, cables, instructions, parts... Damage to the product for reasons other than its transport In the cases indicated above, we will return the purchased goods to the sender.
Customers who purchase with a VAT number and those who purchase customized products cannot exercise the right of withdrawal. In order to exercise this right of withdrawal, within 14 (fourteen) working days from the receipt of the ordered products, the customer must send a registered letter with acknowledgment of receipt to the address indicated below. The communication may also be sent, within the same time frame, by telegram, telex, and fax, provided that it is confirmed by a registered letter with acknowledgment of receipt within 48 hours thereafter. The communication must contain: - The expression of the will to benefit from the advantage granted by Legislative Decree. 185 of May 22, 1999 - Indication of the product(s) for which you decide to exercise the right of withdrawal - The data related to your bank account (this allows the refund of the amount due).
To obtain the refund of the amount, the customer must, at their own expense, return the purchased products to the address indicated by the seller. The payment must be made within 3 working days following the declaration of withdrawal. Liability We disclaim any responsibility in case of loss of items after the delivery of goods. Technical Information The technical information entered is obtained from the information published by the manufacturer of the items in our catalog. We therefore reserve the right to modify/adapt the technical information of the products present in the catalog, even without prior notice.The images relating to the items are indicative, the characteristics of the delivered objects may differ slightly from the photos presented in the catalog. Product Availability We reserve the right to accept or refuse orders placed and in any case until stock is exhausted. Items for sale may be temporarily unavailable; in such cases, if the ordered item is no longer available, we reserve the right to cancel the received request, immediately refunding the amounts paid.
Prices The prices of the products displayed are VAT included. Prices may change at any time without prior notice. Privacy Policy With reference to the provisions of Legislative Decree 196/2003, containing provisions for the protection of privacy in the processing of personal data, we wish to inform you that the personal data provided by you, or recorded and/or acquired in the course of our activity, may be subject to processing with or without the use of electronic means, in accordance with the aforementioned legislation, for the institutional purposes of our activity. Contacts Phone: +39 0429 1763019. For contacts and requests for information: click here!